Originally posted by Enigma111
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I just got my book today, and like you I got hit by the VAT.
There is nothing you can do about the Parcelforce charge but you can get the VAT back. Books are rated as VAT exempt, what you need to do it send the customs people proof of what the item is, invoice etc, and also the customs sticker. They will pay you back the VAT.
I would advise calling first to make them aware of your problem.
I hope this helps someone!
Steve.
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