Originally posted by Alipeeps
Morning all! Back at work = internet connection! Wooo! 
Really couldn't get on at all yesterday - oh and helpline told us would be fixed by 11.50pm - still wasn't working at 1am! We've been told something different every time we phone.
We are now officially telling NTHell to go get stuffed. BT phone line is being connected on 5 June and after we've had that for 2 days we can ask for a broadband connection. And we're gonna go with Sky for the TV.
And tell NTHell to disconnect the entire package and go to hell!
NTHell blokey tried to offer me discounted rates etc when I said we were gonna cancel the service and I just told him it's not an issue of money, it's an issue of reliability - we pay for - and NEED - a permanent internet connection.. and they simply cannot guarantee that we can reliably receive that service. My husband often needs to do work from home and to be able to connect to the server at work and transfer files etc - he needed to do that this weekend and has been unable to.
So I'm sorry I've not been able to get your next chapter back to you Josie - I really could barely get an email out all weekend. I'll try and get it sent to you today from work.
Really couldn't get on at all yesterday - oh and helpline told us would be fixed by 11.50pm - still wasn't working at 1am! We've been told something different every time we phone.
We are now officially telling NTHell to go get stuffed. BT phone line is being connected on 5 June and after we've had that for 2 days we can ask for a broadband connection. And we're gonna go with Sky for the TV.
And tell NTHell to disconnect the entire package and go to hell!
NTHell blokey tried to offer me discounted rates etc when I said we were gonna cancel the service and I just told him it's not an issue of money, it's an issue of reliability - we pay for - and NEED - a permanent internet connection.. and they simply cannot guarantee that we can reliably receive that service. My husband often needs to do work from home and to be able to connect to the server at work and transfer files etc - he needed to do that this weekend and has been unable to.
So I'm sorry I've not been able to get your next chapter back to you Josie - I really could barely get an email out all weekend. I'll try and get it sent to you today from work.
Good news for me - my dad is still holding on. He's actually a little better as far as the infection goes, the other problems are awaiting scans - so, knowing the NHS we could be waiting a long time for some answers!
I've also started writing again, which I've missed!
I am soooooo in need of a fix!!!!
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